I currently recruit for our Remote Operations Services group (ROS).

The Remote Operations Service (ROS) group within Cisco provides remote management of enterprise customer networks. Our focus is helping customers monitor and manage their cutting edge technologies such as Unified Communications, Security and TelePresence, i.e. voice routers & switches, LAN Switches, firewalls, IPS, Cisco Unified CallManager, Cisco Unity voicemail and carrier links."

We drive growth and adoption of Cisco Advanced & Emerging Technologies through providing day two operating service to reduce customer risk of deployment and enabling partners to provide day two operations services also."

We typically look for candidates with experience in a Network Operations Center or a Technical Assistance Center. We love to see certifications such as CCNA or CCNP, along with technical skills equivalent to CCIE level, outstanding customer skills, and a very strong desire to learn and develop technically. Strong working knowledge in Security, Routing, Switching and/or IP Telephony is definitely a plus.Whether you’re searching for a position with Cisco or another company, here are some things to keep in mind when searching for a new job.

Be prepared and more prepared. Have an answering machine or voicemail with a professional greeting. Have an up-to-date resume – even if you’re not currently looking for work. You never know when you’ll hear of an opportunity you just can’t pass up – and you’ll need to act quickly. Have references ready.Use search engines, if you don’t already – let the job postings come to you.Use your network – this can be a valuable tool as many jobs aren’t advertised.

Use the “offline” approach connecting with friends, former employers, peers, teachers, professors, etc. to ask for referrals. Everyone usually knows someone who can help.When you interview, use this opportunity to find out as much as you can about your fit with the culture of company to which you are applying.